Job Description
Are you looking for a rewarding part-time job in Milwaukee that offers growth and stability? Milwaukee Digital Hub is currently seeking dedicated Entry Level professionals to join our dynamic support team. This role is perfect for students, recent graduates, or anyone looking to kickstart their career in a fast-paced corporate environment.
We pride ourselves on providing a premium work culture where your contributions matter. As a Customer Service & Data Specialist, you will play a crucial role in maintaining our client relationships and ensuring data accuracy.
Why Join Us?
- Competitive hourly pay ($18-$22/hr)
- Flexible scheduling to accommodate your lifestyle
- On-the-job training and mentorship programs
- Opportunity for full-time advancement
Responsibilities
- Receive and process incoming customer inquiries via phone, email, and chat with a focus on problem resolution.
- Accurately input and maintain customer data into our CRM systems and spreadsheets.
- Assist in the preparation of daily reports and performance metrics.
- Collaborate with team members to improve service processes and efficiency.
- Handle sensitive information with the highest level of confidentiality and integrity.
- Provide exceptional support to ensure high customer satisfaction ratings.
Qualifications
- High school diploma or equivalent required; associate degree or bachelor's degree preferred.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong typing speed and accuracy (minimum 35 WPM).
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a remote/hybrid setting.
- A positive attitude and willingness to learn new software systems.