Job Description
We are looking for motivated individuals to join our growing team as Part-Time Entry-Level Associates in Baltimore, MD. This role is perfect for students, recent graduates, or anyone looking to start a career in customer relations and operations without prior professional experience.
At UrbanConnect, we believe in investing in talent. You will receive hands-on training, mentorship, and the support needed to excel. Join a diverse team working in a modern, high-energy environment.
Responsibilities
- Greet and assist customers with inquiries regarding our products and services in a friendly, professional manner.
- Operate computer systems to process orders, update client records, and manage daily transactions.
- Collaborate with the sales and support teams to identify customer needs and provide tailored solutions.
- Maintain a clean and organized workspace, ensuring inventory and stock levels are accurate.
- Handle customer feedback and resolve issues promptly, escalating complex matters to management when necessary.
- Participate in daily team briefings and training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or equivalent; current enrollment in a college program is a plus.
- Ability to communicate effectively and clearly with a diverse range of people.
- Strong interpersonal skills and a genuine desire to help others succeed.
- Basic computer literacy and familiarity with web browsers and email platforms.
- Reliable transportation and a positive attitude toward learning new tasks.