Job Description
Join our award-winning team as a Part-Time Customer Service Representative with comprehensive paid training! We're seeking motivated individuals in Detroit to deliver exceptional client experiences while building valuable career skills. No prior experience required—just a passion for helping others and a commitment to excellence.
Our 2-week paid training program covers communication techniques, conflict resolution, and industry-specific tools. Enjoy flexible scheduling including evenings and weekends, with opportunities for advancement into full-time roles. Competitive hourly rates, health benefits for part-timers, and a supportive team environment await you.
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Process transactions and resolve service issues efficiently
- Document interactions in CRM systems with precision
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to compliance protocols and data security standards
- Contribute to process improvement initiatives
- Maintain professional brand voice in all communications
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer literacy with willingness to learn new software
- Ability to work flexible shifts including weekends
- Positive attitude with problem-solving aptitude
- No experience necessary—training provided
- Pass background check and drug screening