Job Description
Join our dynamic team as a Part-Time Customer Service Representative and kickstart your career in Baltimore's thriving service industry! No prior experience required – we provide comprehensive training to help you succeed. This flexible role offers competitive pay, growth opportunities, and a supportive work environment perfect for students, career changers, or anyone seeking supplemental income. Help our diverse clientele with inquiries, resolve issues, and deliver exceptional service that makes Baltimore proud.
Responsibilities
- Provide friendly, professional assistance to customers via phone, email, and in-person
- Process transactions accurately and maintain detailed records
- Collaborate with team members to resolve customer concerns efficiently
- Support daily operations including inventory management and store organization
- Adhere to company policies and maintain a clean, safe workspace
- Actively participate in ongoing training sessions
- Contribute to a positive team culture through open communication
Qualifications
- No prior experience necessary – training provided!
- Strong communication skills and a positive attitude
- Ability to work evenings and weekends (schedule flexibility required)
- Basic computer literacy and comfort with learning new systems
- High school diploma or equivalent (currently enrolled students welcome)
- Valid government-issued ID for employment verification
- Reliable transportation to downtown Baltimore location
- Commitment to providing outstanding customer experiences