Job Description
Are you looking for a rewarding career path without the need for prior experience? Georgia Tech Solutions is seeking dedicated individuals to join our team as Customer Service Representatives.
We believe in fostering talent from within. Whether you are a student, a career switcher, or simply looking for flexible work, we provide the training and support you need to succeed. Join a dynamic environment where your growth matters.
Responsibilities
- Greet and assist customers via phone, email, and chat with a friendly, professional demeanor.
- Answer inquiries regarding products, services, and company policies accurately.
- Process orders, returns, and exchanges efficiently using our CRM software.
- Resolve customer complaints and escalations to ensure high satisfaction rates.
- Collaborate with the sales and support teams to meet team targets.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Reliable internet connection and a quiet workspace (if remote).
- Strong problem-solving abilities and a positive attitude.