Job Description
Join our dynamic team at Boston Career Academy and kickstart your career in customer service with comprehensive paid training! We're seeking motivated individuals who thrive in fast-paced environments and are passionate about helping others. No prior experience required – we provide all the tools you need to succeed. Enjoy flexible hours, competitive pay, and opportunities for growth within our supportive community.
Responsibilities
- Deliver exceptional customer support via phone, email, and in-person interactions
- Process transactions and maintain accurate client records
- Collaborate with team members to resolve complex inquiries
- Utilize CRM software to track customer interactions
- Adhere to company policies and service standards
- Contribute to team goals and performance metrics
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to work flexible hours including weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Boston location