Job Description
Are you looking for a rewarding part-time role in the heart of Oakland? Oakland Urban Tech Solutions is seeking a dynamic and energetic Customer Service Associate to join our growing team.
We offer a flexible work schedule, competitive pay, and a supportive environment where your growth matters. Whether you are starting your career or looking for a side hustle, we provide the training and resources you need to succeed.
Why Join Us?
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Growth Opportunities: Clear pathways for advancement within the company.
- Modern Environment: Work in a state-of-the-art facility in downtown Oakland.
- Competitive Pay: Earn $18 - $22 per hour with performance bonuses.
Your Role
As a Customer Service Associate, you will be the face of our brand, ensuring every client interaction leaves a lasting positive impression.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person.
- Process incoming orders and maintain accurate customer records.
- Resolve customer issues efficiently and professionally.
- Collaborate with team members to improve service standards.
- Perform general administrative duties as assigned.
- Update customer database information accurately.
Qualifications
- High school diploma or equivalent.
- Basic computer literacy and typing skills.
- Strong verbal and written communication abilities.
- Ability to work independently and as part of a team.
- Reliable transportation (optional but preferred).
- Enthusiastic attitude with a desire to learn.