Job Description
Join our award-winning team at Columbus Community Services as a Part-Time Customer Service Associate! We're seeking enthusiastic individuals with a passion for helping others. No prior experience required—comprehensive training provided to ensure your success. Enjoy flexible scheduling, competitive pay, and a supportive work environment dedicated to professional growth.
As a key member of our client-facing team, you'll handle inquiries, resolve issues, and deliver exceptional service. Perfect for students, career changers, or anyone seeking flexible work. Apply today to start your journey with us!
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Resolve customer concerns using established protocols and resources
- Process transactions and maintain accurate documentation
- Collaborate with team members to ensure seamless service delivery
- Continuously improve knowledge through ongoing training modules
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Ability to work independently and as part of a team
- Positive attitude and customer-focused mindset
- Reliable transportation to our Columbus location
- Availability to work evenings and weekends (20-25 hours/week)