Job Description
Join CityScape Solutions as a Part-Time Customer Service Associate and kickstart your career in a dynamic, fast-paced environment! We're seeking energetic, customer-focused individuals to join our Columbus team and deliver exceptional experiences to our clients. This role offers flexible scheduling, paid training, and opportunities for advancement within our growing company. If you're a people person with a passion for problem-solving and a desire to grow professionally, we encourage you to apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy
- Process transactions, returns, and exchanges accurately while maintaining company standards
- Collaborate with team members to resolve complex customer issues efficiently
- Assist with inventory management and store merchandising tasks
- Contribute to a positive team environment through open communication and mutual support
- Adhere to all company policies and security protocols
Qualifications
- High school diploma or equivalent required; college students encouraged to apply
- 0-2 years of customer service or retail experience preferred
- Strong communication skills with ability to listen actively and articulate clearly
- Basic proficiency with POS systems and Microsoft Office Suite
- Ability to work flexible hours including evenings and weekends
- Positive attitude with solution-oriented mindset
- Reliable transportation to our Columbus location