Job Description
Launch your career in customer service with our comprehensive training program! Growth Solutions Ltd is seeking motivated Part-Time Customer Service Associates to join our dynamic team in London. No prior experience required – we provide full paid training to equip you with industry-leading skills. Enjoy flexible scheduling while growing your professional network in a supportive, growth-oriented environment.
Our training covers everything from communication techniques to CRM software mastery, ensuring you're job-ready from day one. This role offers a clear pathway to full-time opportunities and career advancement within our expanding organisation.
Responsibilities
- Deliver exceptional customer service via phone, email, and live chat
- Utilise CRM software to manage customer inquiries and data
- Process transactions and resolve billing-related issues
- Collaborate with team members to maintain service standards
- Participate in weekly training sessions and skill development
- Document customer interactions and feedback accurately
- Contribute to process improvement initiatives
Qualifications
- Excellent communication and interpersonal skills
- Basic computer literacy and willingness to learn software
- Strong problem-solving abilities and attention to detail
- Availability to work 20-25 hours weekly (evenings/weekends)
- Positive attitude and team-oriented mindset
- No experience necessary – training provided
- Eligibility to work in the United Kingdom