Job Description
We are currently hiring immediately for Entry-Level Customer Service Associates in Wichita, KS. If you are looking for a stable career path with no prior experience required, this is your chance to join a thriving team.
Our company is committed to professional development and offers comprehensive training to ensure your success. We are looking for individuals who are eager to learn, possess a positive attitude, and want to grow with us.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and complaints in a professional and timely manner.
- Enter and update customer data into our CRM system accurately.
- Collaborate with team members to meet daily and monthly targets.
- Provide product information and assist with order processing.
- Identify and assess customers' needs to achieve satisfaction.
Qualifications
- No prior experience necessary; full training provided.
- High school diploma or GED equivalent.
- Basic computer literacy and typing skills.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable transportation is a plus.