Job Description
Are you ready to kickstart your career in the vibrant city of San Diego? Pacific Coast Support is currently hiring Entry-Level Customer Service Representatives. We pride ourselves on fostering a supportive environment where attitude and drive matter more than prior experience.
As a member of our team, you will receive comprehensive training, mentorship, and clear pathways for rapid career advancement. We are looking for enthusiastic individuals who are eager to learn and ready to deliver excellence in every interaction.
Why Join Us?
- Zero experience required – training provided.
- Competitive hourly pay with performance bonuses.
- Health, dental, and vision insurance.
- Generous paid time off and holiday pay.
- Career growth opportunities within the company.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Assist customers with inquiries regarding products, services, and account information.
- Process orders, returns, and exchanges accurately and efficiently.
- Document customer interactions and resolve issues in a timely manner.
- Collaborate with the team to identify areas for process improvement.
- Maintain a professional and positive demeanor at all times.
- Perform basic data entry and administrative duties as required.
Qualifications
- High school diploma or GED is required.
- Must be at least 18 years of age.
- Basic computer literacy and typing skills (30 WPM+).
- Strong communication and interpersonal skills.
- Reliable internet connection and a quiet workspace (if remote).
- Ability to work flexible hours, including weekends and holidays.
- Willingness to undergo a background check.