Job Description
Join a dynamic team where your growth is our priority. We are currently seeking motivated individuals for our Night Shift Support Specialist role in Jacksonville, FL.
Whether you are starting your career or looking for a shift change, we provide comprehensive paid training to ensure you succeed in your new role. We value dedication, reliability, and a willingness to learn.
Why Apply?
- Paid Training: No experience required. We teach you everything you need to know.
- Night Shift Premium: Earn up to $25/hr with shift differential.
- Modern Environment: Work in a state-of-the-art facility with great amenities.
- Career Advancement: Clear pathways to management and specialized roles.
Responsibilities
- Monitor and troubleshoot technical systems during evening hours.
- Respond to incoming tickets and support requests with urgency and professionalism.
- Perform data entry and maintain accurate records of all support activities.
- Collaborate with day-shift teams to ensure seamless workflow transitions.
- Identify potential issues and proactively implement solutions to minimize downtime.
Qualifications
- High school diploma or GED equivalent required.
- Basic computer proficiency and typing skills.
- Ability to work flexible night shift schedules (10 PM - 6 AM).
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both verbal and written.