Job Description
Are you looking for a career that offers growth, stability, and a competitive pay package? Apex Solutions Group is currently hiring Night Shift Customer Service Representatives in Orlando, FL. We provide comprehensive Paid Training for all new hires, so no prior experience is required.
Join our dynamic team and enjoy the benefits of working in a modern, supportive environment. We value our employees and are committed to helping you succeed from day one.
Why Apply?
- Zero Experience Needed: We train you from scratch.
- Flexible Night Shift Schedule: Work when it suits you.
- Competitive Pay: Earn between $18.00 - $22.00/hour.
- Benefits Package: Medical, dental, and vision insurance available.
Responsibilities
- Handle incoming customer calls and inquiries professionally and efficiently.
- Resolve customer issues and complaints with patience and empathy.
- Assist customers in navigating products and services.
- Document customer interactions and feedback accurately in the CRM system.
- Collaborate with team members to ensure high service standards.
- Adhere to company policies and quality assurance guidelines.
Qualifications
- High School Diploma or GED is required.
- Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Basic computer skills and typing proficiency.
- Strong verbal communication and listening skills.
- Reliable internet connection and a quiet workspace.
- Willingness to learn and adapt to new processes.