Job Description
Are you a night owl looking for a stable career path?
Streamline Support Center is hiring Entry Level Night Shift Customer Service Associates in Sacramento, CA. We are seeking motivated individuals to join our 24/7 operations team. If you are looking for a role that offers competitive pay, career growth, and a supportive environment, we want to hear from you.
As a Night Shift Associate, you will be the voice of our brand, ensuring our customers receive exceptional service around the clock. We value reliability, teamwork, and a positive attitude.
Responsibilities
- Manage high-volume incoming calls and emails during overnight hours.
- Process customer orders, returns, and inquiries with high accuracy.
- Resolve product and service issues efficiently while maintaining a calm demeanor.
- Document all customer interactions and update our CRM systems in real-time.
- Collaborate with day-shift teams to ensure seamless service continuity.
- Adhere to all company policies and safety protocols.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency (Windows and Microsoft Office Suite).
- Strong verbal communication and active listening skills.
- Ability to work flexible night shift schedules (6:00 PM - 2:00 AM).
- Reliable transportation and a professional demeanor.
- No prior customer service experience required; training provided.