Job Description
Are you looking for a rewarding career opportunity with a leading company that values your potential? Apex Support Solutions is currently hiring dedicated individuals for our Night Shift Customer Service team in Orlando, Florida. We are specifically looking for candidates who are eager to learn and grow without prior experience required.
Join us and enjoy the benefits of working in a quiet, productive environment while earning a competitive hourly wage. We offer comprehensive training and a clear path for advancement for our night shift staff.
Responsibilities
- Handle Customer Inquiries: Assist customers via phone and email with product information and order status during the night shift hours.
- Problem Resolution: Identify and resolve customer issues efficiently to ensure high satisfaction rates.
- Data Entry: Maintain accurate records of customer interactions and transactions in our CRM system.
- Shift Compliance: Adhere to all company policies and procedures while working the designated night shift schedule.
- Team Collaboration: Communicate effectively with day-shift supervisors to ensure seamless operations.
Qualifications
- Availability: Must be available to work nights, weekends, and holidays.
- Communication: Strong verbal and written communication skills in English.
- Reliability: Must be punctual and demonstrate a high level of dependability.
- Education: High school diploma or equivalent required.
- Computer Skills: Basic computer literacy and typing skills are preferred.