Job Description
Are you looking for a stable, well-paying night shift job in Louisville, KY? Lumina Logistics Solutions is seeking driven individuals to join our dynamic team. We value reliability, work ethic, and ambition, making this an ideal opportunity for entry-level candidates looking to kickstart their career.
As a Night Shift Customer Service Associate, you will be the first point of contact for our clients, ensuring seamless operations during our peak hours. We offer a comprehensive benefits package, including shift differentials, health insurance, and paid time off.
Why Join Us?
- Competitive hourly pay starting at $18.00
- Generous shift differential for night work
- Comprehensive health benefits
- Career growth opportunities
Don't miss this chance to advance your career in a supportive environment. Apply today!
Responsibilities
- Answer and manage inbound customer inquiries via phone and email with a professional and empathetic tone.
- Process customer orders, returns, and requests accurately and efficiently.
- Input and update customer data into our CRM systems with 100% accuracy.
- Resolve customer issues and complaints to ensure high satisfaction levels.
- Collaborate with the day shift team to ensure continuity of operations.
- Adhere to all company safety and compliance policies.
Qualifications
- High school diploma or GED required.
- Previous customer service experience is a plus, but not required for entry-level candidates.
- Basic computer skills and typing proficiency.
- Must be available to work rotating night shifts (6:00 PM - 2:00 AM).
- Reliable transportation is essential.
- Strong problem-solving skills and attention to detail.