Job Description
Join our dynamic team as a Front Desk Receptionist at Urban Wellness Center! We provide all necessary equipment including ergonomic workstations, dual monitors, and modern phone systems to ensure your success. This is more than just a reception role—it's your gateway to a thriving career in a supportive environment with growth opportunities. Enjoy competitive benefits, flexible scheduling options, and a culture that values work-life balance. Apply today and become the face of our premier wellness destination!
Responsibilities
- Manage multi-line phone systems and route calls to appropriate departments
- Coordinate patient/client appointments and maintain digital scheduling systems
- Process payments, handle insurance verifications, and maintain accurate records
- Operate office equipment (provided) including printers, scanners, and POS systems
- Assist with administrative tasks including data entry and document management
- Maintain a clean, welcoming reception area with provided supplies and equipment
- Collaborate with healthcare team to ensure seamless patient/client experiences
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with office technology (equipment provided)
- Exceptional communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical office procedures or willingness to learn
- Professional appearance and positive attitude