Job Description
We are looking for ambitious and detail-oriented individuals to join our growing team in Raleigh, NC. As a Junior Software Engineer or IT Support Specialist, you will play a crucial role in supporting our clients and developing innovative solutions. We pride ourselves on our culture of mentorship and continuous learning, making this the perfect opportunity for recent graduates or career changers looking to break into the tech industry.
Why Join Us?
- Comprehensive training program for entry-level candidates.
- Opportunity for rapid career advancement.
- Competitive benefits package including health, dental, and vision.
- Collaborative and inclusive work environment.
Responsibilities
- Troubleshooting: Assist in diagnosing and resolving technical issues for clients and internal systems.
- Development: Write clean, efficient, and maintainable code under the guidance of senior developers.
- Support: Provide first-level technical support via phone and email, ensuring high customer satisfaction.
- Documentation: Maintain accurate records of technical issues, resolutions, and system configurations.
- Collaboration: Participate in agile ceremonies and work closely with cross-functional teams.
- Testing: Assist in quality assurance testing to ensure software stability and performance.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Technical Skills: Basic understanding of HTML, CSS, JavaScript, or Python is preferred.
- Communication: Excellent written and verbal communication skills with the ability to explain complex concepts to non-technical users.
- Problem Solving: Strong analytical skills and a logical approach to troubleshooting.
- Adaptability: Eagerness to learn new technologies and adapt to a fast-paced environment.
- Soft Skills: Team-oriented mindset with a proactive attitude.