Job Description
Launch your tech career tomorrow with Albuquerque's fastest-growing IT firm! We're seeking passionate Entry Level IT Support Specialists to join our innovative team. No experience required – we provide comprehensive training and mentorship to transform your potential into professional expertise. If you're ready to build a future in technology while solving real-world challenges, apply today and start your journey tomorrow!
Join a company that invests in its people with competitive benefits, flexible scheduling, and clear growth pathways. Our Albuquerque-based team thrives on collaboration and innovation, offering the perfect environment to develop your skills in network administration, cybersecurity fundamentals, and client support.
Responsibilities
- Provide first-line technical support for hardware/software issues
- Install and configure workstations, peripherals, and network equipment
- Document solutions and maintain ticketing systems
- Collaborate with senior team members on complex issues
- Conduct routine system maintenance and security updates
- Deliver exceptional customer service via phone, email, and chat
- Participate in ongoing training and skill development
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Customer service mindset with patience and empathy
- Ability to work independently and in team environments
- Quick learner with adaptability to new technologies
- Must be available to start immediately