Job Description
Launch your career in technology with TechSolutions Inc., a leading IT services provider in Colorado Springs. We're seeking motivated entry-level professionals to join our dynamic team as Junior IT Support Specialists. This full-time role offers comprehensive training, mentorship, and clear growth pathways into cybersecurity, network administration, or cloud computing. Enjoy competitive benefits, flexible work options, and the opportunity to work with cutting-edge technology in a collaborative environment. Perfect for recent graduates or career changers eager to build foundational IT skills while making a real impact.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT procedures, ticket resolutions, and asset inventory
- Assist with cybersecurity best practices and data protection protocols
- Collaborate with senior engineers on infrastructure projects
- Train end-users on new technologies and system updates
- Monitor system health and perform routine maintenance tasks
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and prioritize tasks
- CompTIA A+ certification (preferred but not required)
- Valid Colorado driver's license for occasional on-site visits