Job Description
Launch your tech career with TechCorp Solutions! We're seeking motivated Junior IT Support Specialists to join our Dallas team. This entry-level role offers hands-on experience in a dynamic environment where you'll solve technical challenges and grow your skills. Enjoy competitive benefits, mentorship opportunities, and a collaborative culture that values innovation.
As a key member of our IT department, you'll provide essential support to colleagues while learning industry best practices. We invest in our people—many of our specialists advance to senior roles within 18 months. Ready to build your future in technology? Apply today!
Responsibilities
- Resolve hardware/software issues via phone, email, and remote support
- Deploy and configure desktops, laptops, and peripherals
- Document technical procedures and maintain service logs
- Collaborate with senior IT on network infrastructure projects
- Train users on new systems and security protocols
- Monitor system performance and security threats
- Assist with vendor management and software licensing
Qualifications
- High school diploma or equivalent; relevant certifications preferred
- Basic knowledge of Windows OS, networking, and cloud services
- Strong problem-solving and communication skills
- Ability to troubleshoot hardware/software independently
- Customer service mindset with patience and empathy
- Quick learner with adaptability to new technologies
- Valid driver's license for occasional site visits