Job Description
Join our dynamic IT team as a Junior IT Support Specialist and kickstart your career in technology! We're seeking passionate tech enthusiasts to provide exceptional support to our growing client base. This role offers hands-on experience with cutting-edge systems while working alongside industry experts in Denver's thriving tech hub. Enjoy competitive benefits, mentorship programs, and clear career progression paths. If you're ready to transform your technical knowledge into real-world solutions, apply today!
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Manage user accounts and permissions using Active Directory
- Deploy and configure network equipment (routers, switches, access points)
- Create and maintain documentation for IT procedures and systems
- Assist with cybersecurity best practices and data protection protocols
- Support cloud services including Microsoft 365 and AWS
- Collaborate with team on infrastructure upgrades and projects
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows OS and Active Directory
- Customer service experience with strong communication skills
- Problem-solving abilities with analytical thinking
- CompTIA A+ or similar certification preferred
- Valid driver's license and reliable transportation