Job Description
Launch your tech career with TechSolutions Pro! We're seeking motivated Entry-Level IT Support Specialists in Tucson to join our growing team. This hands-on role offers comprehensive training and mentorship to build foundational skills in network administration, system troubleshooting, and cybersecurity fundamentals. Enjoy competitive benefits, flexible scheduling, and clear advancement paths in our collaborative environment.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Deploy and configure workstations, laptops, and peripherals
- Monitor and maintain network infrastructure
- Document IT processes and incident reports
- Assist with cybersecurity protocols and data backups
- Train end-users on company systems
- Collaborate with senior IT on infrastructure projects
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Customer service orientation with strong communication skills
- Problem-solving ability with attention to detail
- CompTIA A+ certification preferred (not required)
- Valid driver's license for occasional site visits