Job Description
Join our dynamic tech team in Tulsa and launch your IT career! We're seeking passionate entry-level professionals to provide essential technical support and drive digital transformation. This hands-on role offers mentorship, cutting-edge exposure, and clear growth paths within a rapidly expanding company. If you're ready to turn your technical skills into real-world impact, apply today!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems across 150+ workstations
- Provide Tier 1/2 technical support via ticketing system and in-person assistance
- Manage Active Directory accounts, permissions, and group policies
- Monitor network performance using tools like SolarWinds and Wireshark
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on infrastructure projects
- Implement security protocols and conduct vulnerability assessments
Qualifications
- Associate's degree in IT/Cybersecurity or equivalent experience
- CompTIA A+ or Network+ certification preferred
- Fundamental knowledge of Windows/Linux operating systems
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Experience with helpdesk ticketing systems (ServiceNow, Jira)
- Strong diagnostic and problem-solving abilities
- Excellent written/verbal communication skills
- Ability to lift 30 lbs for equipment maintenance