Job Description
Join TechSolutions Inc. as an entry-level IT Support Specialist and kickstart your career in technology! We're seeking motivated individuals to provide exceptional technical support to our growing client base. This is a fantastic opportunity to gain hands-on experience in network administration, system troubleshooting, and customer service within a dynamic team environment. Enjoy competitive pay, comprehensive benefits, and mentorship from industry experts.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install and configure computer systems, printers, and network devices
- Document technical procedures and maintain support tickets
- Provide remote and on-site technical assistance
- Collaborate with senior technicians on complex system implementations
- Assist with cybersecurity best practices and system updates
Qualifications
- Associate's degree in IT, Computer Science, or related field
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Excellent problem-solving and communication skills
- Ability to work independently and in a team setting
- CompTIA A+ certification preferred (or willingness to obtain)