Job Description
Join our award-winning tech team as an IT Support Trainee! No experience necessary – we provide comprehensive paid training to launch your career in technology. Learn network administration, cybersecurity basics, and cloud systems while working alongside industry experts. This 6-month accelerated program combines hands-on learning with mentorship, leading to a permanent role with growth opportunities. Enjoy competitive benefits, flexible scheduling, and a collaborative environment at our downtown Dallas campus. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Participate in 12-week intensive IT certification training program
- Assist with desktop hardware setup and troubleshooting
- Learn and apply network security protocols
- Support internal software and cloud systems (Azure, Office 365)
- Document technical issues and resolutions in ticketing systems
- Shadow senior engineers on client-site installations
- Complete monthly skills assessments and certification milestones
- Collaborate in cross-functional team projects
Qualifications
- High school diploma or equivalent (college graduates encouraged)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and teamwork aptitude
- Willingness to learn technical concepts and earn certifications
- Valid driver's license (for occasional client site visits)
- No prior IT experience required
- Passion for technology and continuous learning