Job Description
Launch your tech career with our comprehensive paid training program! TechForward Solutions is seeking motivated individuals in Philadelphia to join our IT Support Trainee program. No prior experience required – we provide everything you need to succeed. Our 12-week paid training curriculum covers network troubleshooting, cybersecurity basics, and cloud technologies, followed by guaranteed placement in a full-time IT role. Enjoy competitive benefits, mentorship from industry experts, and a clear path to career advancement. Transform your passion for technology into a stable, high-demand career today!
Responsibilities
- Participate in 12-week paid IT certification training program
- Master network diagnostics and system troubleshooting techniques
- Learn cybersecurity protocols and data protection best practices
- Gain hands-on experience with cloud platforms (AWS/Azure)
- Provide tier-1 technical support to internal teams
- Document technical processes and create knowledge base articles
- Collaborate with senior engineers on complex infrastructure projects
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic computer literacy and internet proficiency
- Willingness to learn technical concepts and adapt to new technologies
- Reliable transportation to our Philadelphia training center
- Ability to pass background check and drug screening
- Passion for technology and commitment to career growth