Job Description
Immediate Opening for Entry-Level Tech Talent in Tucson! Join our dynamic team as a Junior IT Support Specialist and kickstart your career in technology. We're urgently seeking motivated individuals ready to make an impact in a fast-paced environment. Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid growth. If you're passionate about problem-solving and eager to learn, apply today!
Responsibilities
- Provide technical assistance to employees via phone, email, and in-person support
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate ticketing records
- Collaborate with senior team members on network security initiatives
- Conduct routine system maintenance and updates
- Train staff on new technologies and best practices
- Assist with IT asset management and inventory control
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to prioritize tasks in a fast-paced environment
- Customer service experience or technical aptitude
- CompTIA A+ certification or similar (desirable)
- Valid driver's license (required for occasional site visits)