Job Description
Launch your tech career with Phoenix Tech Solutions' comprehensive paid training program! We're seeking motivated individuals to become IT Support Specialists in our growing Phoenix team. No prior experience required—our 8-week paid training covers hardware troubleshooting, software installations, network fundamentals, and customer service excellence. Upon completion, you'll transition to a full-time role with competitive benefits and clear advancement pathways. Join our collaborative environment where innovation meets growth!
Why Phoenix Tech Solutions? We invest in our people through ongoing certifications, mentorship opportunities, and a culture that celebrates technical curiosity. Enjoy modern workspaces, flexible scheduling options, and the chance to build a sustainable career in Arizona's booming tech sector. Apply today and let us invest in your future!
Responsibilities
- Complete comprehensive paid training in IT support fundamentals
- Install, configure, and troubleshoot desktop/laptop hardware and software
- Provide technical assistance via phone, email, and in-person support
- Document incidents and resolutions using ticketing systems
- Collaborate with team members to resolve complex technical issues
- Adhere to IT security protocols and compliance standards
- Participate in ongoing skill development and certification programs
Qualifications
- High school diploma or equivalent; college degree preferred
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Basic computer literacy with willingness to learn new technologies
- Ability to work independently and in team environments
- Valid driver's license (for occasional on-site support)
- Eagerness to pursue industry certifications (CompTIA A+, Network+)