Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals for our IT Support Specialist role in San Antonio. No prior experience required – we'll equip you with industry certifications and hands-on skills to thrive in this growing field. Enjoy competitive benefits, career advancement opportunities, and a collaborative team environment.
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network systems
- Install, configure, and troubleshoot desktop/laptop devices and peripherals
- Document IT incidents and maintain accurate service records
- Train end-users on company software and security protocols
- Collaborate with senior engineers on complex system issues
- Implement cybersecurity best practices and preventive measures
- Participate in continuous learning and certification programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Flexibility to work occasional evenings/weekends
- Commitment to completing 3-month paid training program