Job Description
Launch your career in technology with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals to join our IT Support team in Washington DC. No prior experience required—we'll provide all necessary certifications and hands-on training to transform you into a qualified IT professional. Enjoy competitive benefits, career growth opportunities, and a collaborative work environment in the heart of the nation's capital.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide end-user support via phone, email, and in-person
- Document technical issues and resolutions
- Implement security protocols and data backup procedures
- Collaborate with cross-functional teams on IT projects
- Train users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to complete paid CompTIA A+ certification
- Ability to lift 30 lbs and work flexible hours
- Valid driver's license (for occasional site visits)
- U.S. citizenship or work authorization required