Job Description
Join our dynamic team as a Customer Service Representative with comprehensive training provided and immediate hire opportunity. No experience necessary – we’ll equip you with all skills needed to excel. Enjoy competitive pay, career growth, and a supportive work environment in central London. Apply today and start your journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and live chat
- Resolve issues using CRM systems and company protocols
- Process orders and maintain accurate customer records
- Collaborate with team members to ensure seamless service
- Adhere to data protection and privacy standards
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and problem-solving skills
- Proficiency in basic computer applications
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn
- UK work authorization required
- Fluent in English (additional languages a plus)