Job Description
Join Austin's fastest-growing customer support team! We're hiring immediately for entry-level Customer Service Associates with comprehensive paid training. No experience required – we'll equip you with all skills needed to thrive in this dynamic role. Perfect for career changers and recent graduates! Enjoy competitive pay, benefits eligibility on day one, and a supportive team environment. Start your new career journey in just 10 days!
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve client inquiries with empathy and professionalism
- Document interactions in CRM systems with precision
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge through training modules
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to type 30+ WPM with accuracy
- Pass background check and drug screening
- Reliable transportation to our Austin office
- Willingness to learn new technologies quickly
- Positive attitude and team player mindset