Job Description
Join Tulsa's fastest-growing customer service team! We're urgently hiring motivated Call Center Agents to deliver exceptional support to our diverse client base. Enjoy competitive pay, comprehensive training, and a dynamic work environment where your contributions are immediately valued. No experience necessary – we provide all tools for success. Start your career today with a company committed to your growth!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries efficiently using CRM systems
- Document interactions accurately in company databases
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to optimize service delivery
- Participate in ongoing training to enhance skills
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency (typing 30+ WPM)
- Flexible availability including evenings/weekends
- Positive attitude and problem-solving mindset
- Background check and drug screen required