Job Description
Join our award-winning customer service team in Stockton, CA! We're seeking motivated Call Center Agents to start immediately. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. No experience required – we provide full training to launch your career in customer service.
Why Join Us?
- Immediate start date
- Health, dental, and vision insurance
- Paid time off
- Career advancement opportunities
- Modern, collaborative workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve customer experience
- Adhere to company policies and regulatory requirements
- Participate in ongoing training and development programs
Qualifications
- High school diploma or equivalent required
- Excellent verbal communication skills
- Strong problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to our Stockton facility
- Must pass background check and drug screening