Job Description
Launch your career in hospitality with no experience required! Urban Hospitality Group is seeking enthusiastic individuals to join our dynamic team in Baltimore. We provide comprehensive training and a supportive environment where you'll gain valuable skills while delivering exceptional guest experiences. Perfect for students, career changers, or anyone seeking flexible part-time work. Join us and become part of Baltimore's thriving hospitality scene!
Responsibilities
- Deliver outstanding customer service to all guests with a warm and welcoming attitude
- Assist with front desk operations including check-ins, check-outs, and guest inquiries
- Maintain cleanliness and organization of public areas and guest rooms
- Collaborate with team members to ensure seamless service operations
- Handle basic administrative tasks such as phone calls and reservations
- Uphold brand standards and safety protocols at all times
Qualifications
- No prior experience necessary - we train everyone!
- High school diploma or equivalent (preferred but not required)
- Excellent communication and interpersonal skills
- Strong attention to detail and customer-focused mindset
- Ability to work flexible hours including evenings and weekends
- Basic computer literacy for reservation systems
- Positive attitude and willingness to learn new skills