Job Description
Join First National Bank's elite teller training program and launch your finance career with competitive compensation and growth opportunities. Our comprehensive 8-week paid training equips you with industry-leading skills in customer service, fraud prevention, and digital banking solutions. Enjoy a supportive environment with mentorship from senior bankers and clear pathways to advancement. Benefit from our robust benefits package including health insurance, 401(k) matching, and tuition reimbursement. Located in Charlotte's thriving financial district, you'll work alongside top talent while serving diverse communities.
Responsibilities
- Process customer transactions with precision and efficiency while maintaining $100k+ daily cash accountability
- Deliver exceptional customer experiences through personalized financial guidance and problem resolution
- Identify cross-selling opportunities for bank products including loans, credit cards, and investment accounts
- Adhere to strict regulatory compliance standards including BSA/AML protocols
- Master digital banking platforms and assist customers with mobile app transactions
- Collaborate with branch management to optimize branch operations and customer flow
- Participate in ongoing training to stay current on financial technologies and regulations
Qualifications
- High school diploma or equivalent; associate's degree in finance preferred
- Minimum 1 year customer service or cash handling experience
- Proficiency in basic arithmetic and financial software applications
- Exceptional communication skills with ability to explain complex concepts simply
- Strong attention to detail with proven accuracy in handling sensitive transactions
- Ability to multitask in fast-paced environments while maintaining composure
- Basic knowledge of banking regulations and security protocols
- Valid North Carolina driver's license and reliable transportation