Job Description
We are looking for enthusiastic and driven individuals to join our expanding team in Fort Worth, TX. As a Customer Service & Sales Representative, you will be the face of our brand, helping clients find the perfect solutions for their needs.
Don't have previous experience? No problem at all! We specialize in training talented new hires. We provide a comprehensive onboarding program to ensure you have all the tools and knowledge necessary to succeed in this rewarding role.
Join us and start a career that offers growth, stability, and a supportive work environment.
Responsibilities
- Manage inbound and outbound customer inquiries via phone, email, and live chat.
- Provide exceptional customer service by resolving issues and answering product-related questions.
- Assist customers in selecting products or services that best fit their requirements.
- Collaborate with the team to achieve daily and weekly sales targets.
- Document all customer interactions and transactions accurately in the CRM system.
- Participate in daily training sessions to enhance product knowledge and sales techniques.
- Identify opportunities to cross-sell and upsell products to existing clients.
Qualifications
- No prior experience required – we provide full training!
- High school diploma or GED equivalent is preferred.
- Strong verbal and written communication skills.
- Basic computer literacy and ability to learn new software quickly.
- Reliable internet connection and a dedicated workspace.
- Self-motivated with a strong desire to learn and succeed.
- Ability to work full-time hours, Monday through Friday.