Job Description
Join TechSolutions Inc. as an IT Support Specialist and kickstart your career in technology! We provide comprehensive paid training to help you succeed, even if you're new to IT. Our Indianapolis team offers a collaborative environment with growth opportunities into cybersecurity, networking, and cloud infrastructure roles. Enjoy competitive benefits, flexible scheduling, and the chance to work with cutting-edge technology while making a tangible impact on our clients' digital transformation journey.
Responsibilities
- Provide technical support for hardware, software, and network systems
- Install, configure, and maintain desktop/laptop computers and peripherals
- Diagnose and resolve technical issues via phone, email, and remote access
- Document troubleshooting steps and maintain ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams to implement IT solutions
- Participate in ongoing training to stay current with technology trends
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware and software concepts
- Strong problem-solving and analytical skills
- Excellent verbal/written communication abilities
- Customer service mindset with patience and adaptability
- Ability to learn technical concepts quickly during training
- Valid driver's license for occasional on-site client visits