Job Description
Launch your tech career with our comprehensive paid training program! We're urgently hiring motivated individuals in Charlotte, NC for entry-level IT Support roles. No prior experience required – we provide all necessary training to transform you into a confident IT professional. Join our dynamic team and gain hands-on experience with cutting-edge technologies while receiving competitive compensation and career advancement opportunities.
Responsibilities
- Provide technical support to clients via phone, email, and remote assistance
- Diagnose and resolve hardware/software issues efficiently
- Install and configure computer systems and networks
- Document technical procedures and maintain accurate records
- Collaborate with senior IT staff on complex troubleshooting
- Participate in ongoing training modules to enhance skills
- Support cybersecurity best practices across the organization
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and internet proficiency
- Excellent communication and interpersonal skills
- Ability to learn technical concepts quickly
- Self-motivated with strong work ethic
- Willingness to obtain relevant certifications during employment
- Valid driver's license for occasional on-site visits