Job Description
Join TechAdvance Solutions and kickstart your career in IT! We're seeking motivated individuals for our Full-Time IT Support Specialist role with comprehensive training provided. No prior experience required – we'll equip you with industry-recognized certifications and hands-on skills to thrive in London's dynamic tech scene. Enjoy competitive benefits, career progression pathways, and a collaborative environment where your growth is our priority.
Why Join Us?
• Fully-funded CompTIA A+ & AWS Cloud certifications
• Mentorship from senior engineers
• Flexible hybrid working arrangements
• Annual professional development budget
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1/2 technical support via phone, email, and chat
- Manage active directory accounts and permissions
- Document IT procedures and knowledge base articles
- Collaborate with cross-functional teams on IT projects
- Conduct cybersecurity awareness training for staff
- Monitor system performance and optimize network infrastructure
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic understanding of computer systems and networks
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to obtain industry certifications (training provided)
- Valid UK work permit required