Job Description
Join our dynamic team at TechAdvance Solutions and kickstart your IT career with comprehensive paid training! We're seeking motivated individuals passionate about technology to become IT Support Specialists in Charlotte's thriving tech hub. No prior experience required – we provide all necessary certifications and hands-on training to set you up for success. Enjoy competitive benefits, career advancement opportunities, and a collaborative environment where your growth is our priority.
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and create user documentation
- Collaborate with team members to resolve complex technical challenges
- Train end-users on new systems and best practices
- Monitor system performance and implement security protocols
- Participate in ongoing skill development programs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Customer service mindset and teamwork orientation
- Valid driver's license and reliable transportation
- Pass background check and drug screening