Job Description
Join our dynamic team as a Full-Time Customer Service Representative with comprehensive paid training! We're urgently hiring motivated individuals in Atlanta, GA to deliver exceptional customer experiences. No prior experience required—our intensive 4-week training program will equip you with all necessary skills. Enjoy competitive pay, comprehensive benefits, and clear career advancement opportunities. Perfect for career changers and recent graduates looking to grow in a supportive environment.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues efficiently with empathy and professionalism
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and resolution rates
- Continuously improve knowledge through ongoing training modules
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency and typing skills
- Positive attitude and customer-focused mindset
- Reliable transportation to our Atlanta training facility
- No prior experience necessary—training provided