Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive an exclusive $2,000 sign-on bonus for immediate hires! We're seeking a polished professional to deliver exceptional patient experiences at our state-of-the-art Louisville facility. This hybrid role combines administrative precision with warm hospitality in a dynamic healthcare environment. Enjoy competitive benefits, career growth opportunities, and a supportive team culture.
Our ideal candidate thrives in fast-paced settings, possesses outstanding communication skills, and embodies our commitment to patient-centered care. If you're ready to launch your career in healthcare with a premium employer, apply today!
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling using Epic EHR systems
- Handle multi-line phone systems with professional call routing and triage
- Process insurance verifications and maintain accurate patient records
- Coordinate patient flow between departments and healthcare providers
- Assist with billing inquiries and payment processing
- Ensure reception area maintains sterile, welcoming appearance
- Collaborate with clinical teams to optimize patient experience
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- Minimum 1 year experience in medical front desk or customer service role
- Proficiency with EHR systems (Epic experience strongly preferred)
- Exceptional interpersonal and conflict resolution skills
- Ability to multitask in high-pressure environments
- Basic knowledge of medical terminology and HIPAA compliance
- Strong attention to detail and data accuracy
- Positive, solution-oriented mindset