Job Description
Launch your career in hospitality with our exclusive paid training program for Front Desk Receptionists! We're seeking motivated individuals in Miami to join our luxury hotel team. No prior experience required – we provide comprehensive training on our state-of-the-art systems and premium service standards. Enjoy competitive pay, benefits, and a dynamic work environment in Miami's vibrant tourism district.
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Operate reservation systems and maintain accurate guest records
- Handle multi-line phone calls and route communications appropriately
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams for guest requests
- Assist with event coordination and concierge services
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Proficient in basic computer applications (MS Office, reservation software)
- Exceptional customer service orientation with a polished demeanor
- Ability to multitask in fast-paced environments
- Flexibility to work evenings, weekends, and holidays