Job Description
Join our award-winning team at Premier Hospitality Group as a Front Desk Receptionist with comprehensive paid training! No prior experience required – we invest in your success through our industry-leading onboarding program. As the first point of contact, you'll create memorable guest experiences while handling check-ins, reservations, and administrative tasks. Enjoy competitive pay, benefits, and career advancement opportunities in Las Vegas's vibrant hospitality scene.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Answer multi-line phone systems and direct inquiries appropriately
- Process reservations using our proprietary booking software
- Handle payment transactions and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent (college preferred)
- Exceptional communication and interpersonal skills
- Proficiency with basic computer systems (training provided)
- Strong organizational and multitasking abilities
- Customer-focused mindset with problem-solving aptitude
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and team-oriented approach