Job Description
Join our award-winning team as a Front Desk Receptionist at Grand Oasis Resort & Casino! We provide all necessary equipment including modern computer systems, headsets, and software – you just bring your exceptional customer service skills. Enjoy a dynamic work environment in the heart of the Las Vegas Strip with competitive pay and comprehensive benefits.
As the first point of contact for our luxury guests, you'll create memorable experiences while managing check-ins, reservations, and inquiries. We offer paid training, flexible scheduling, and opportunities for advancement within our renowned hospitality brand.
Responsibilities
- Manage guest check-in/check-out processes efficiently using provided PMS software
- Handle reservations, inquiries, and payment transactions with precision
- Operate provided communication systems (phones, headsets) for seamless guest assistance
- Maintain organized guest records using supplied computer equipment
- Coordinate with housekeeping and security teams via provided communication tools
- Process payments using provided POS system and cash handling equipment
Qualifications
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Proficient with provided office technology (no personal equipment needed)
- Excellent communication and multitasking abilities
- Ability to work flexible hours including weekends and holidays
- Professional appearance and positive demeanor
- Basic math skills for payment processing