Job Description
Join our award-winning healthcare team as a Front Desk Receptionist with comprehensive paid training! No prior experience required – we'll equip you with all the skills needed to excel in this vital role. As the first point of contact for our patients, you'll create exceptional experiences while supporting our mission of accessible healthcare. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in Laredo's leading medical facility.
Responsibilities
- Manage patient check-in/out processes using our electronic health records system
- Answer and route incoming calls with exceptional professionalism
- Schedule appointments efficiently while maintaining accurate calendars
- Collect and verify patient insurance information
- Assist with patient registration forms and documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Maintain a clean, organized reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Attention to detail and organizational skills
- Positive attitude and customer service mindset
- Reliable transportation to work location
- Must pass background check and drug screening