Job Description
Join our dynamic team as a Front Desk Receptionist and start your career tomorrow! We're seeking a polished professional to be the first point of contact for our upscale Albuquerque property. Enjoy competitive pay, comprehensive benefits, and a vibrant work environment in the heart of New Mexico. Perfect for detail-oriented individuals with exceptional customer service skills. Apply today and begin your new adventure!
Responsibilities
- Manage front desk operations including check-in/check-out procedures for guests
- Answer and route multi-line phone system with professionalism
- Handle guest inquiries and resolve complaints efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Manage office supplies and inventory
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent required
- 1+ years front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, PropertyWare)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Basic knowledge of Microsoft Office Suite
- Ability to work flexible shifts including weekends
- Positive, professional demeanor under pressure